Introduction
IVOCOR Intelligence Platform ("IVOCOR," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ivocor.com and use our services, including the SAAVR™ reporting platform and HotelTools.ai operational intelligence system.
Information We Collect
We collect information that you provide directly to us, including: personal identification information (name, email address, phone number, company name, job title), portfolio and property information submitted for analysis, communication preferences, and any other information you choose to provide through our contact forms or direct communications.
How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services, process and complete transactions, send you technical notices and support messages, respond to your comments and questions, provide SAAVR™ reports and portfolio analyses, operate the HotelTools.ai platform, and comply with legal obligations.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Enterprise NDA agreements are available for clients requiring additional confidentiality protections.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Portfolio data and SAAVR™ reports are retained according to your service agreement terms.
Third-Party Services
Our services may integrate with third-party data sources for sentiment analysis, including publicly available review platforms. We do not share your proprietary portfolio data with third parties except as necessary to provide our services or as required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the email address provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@ivocor.com