Protect Your Asset. Hold Operators Accountable.
Independent intelligence that tells you what's really happening at your property—and whether the problem requires capital or just better management.
Is It the Building or the Operator?
Your RevPAR is underperforming. Your management company says you need a $5M renovation. But is that actually true?
Operators have every incentive to blame the building. A new lobby, updated rooms, modern F&B—these are capital requests that don't require them to change anything about how they run the hotel. But what if the real problem is a rude front desk team, slow housekeeping, or poor service recovery? That requires no capital. Just accountability.
The Expensive Mistake
Spend $5M on renovation when the real problem is the operator. RevPAR doesn't improve. Capital wasted.
The Smart Move
Use IVOCOR to identify the real issue. If it's operational, change operators. Save millions.
The Cap/Op Split: Your New Leverage Tool
IVOCOR analyzes guest sentiment to determine whether issues are capital (the building) or operational (the management). This changes the conversation.
When It's Capital
IVOCOR identifies specific capital issues guests complain about—HVAC, outdated rooms, noise, amenities. You get a prioritized CapEx list based on sentiment impact, so you invest where it matters most.
When It's Operational
IVOCOR proves when problems are management failures—not building failures. Armed with this data, you can demand accountability, renegotiate terms, or change operators entirely.
How Owners Use IVOCOR
Management Company Negotiations
When your operator asks for CapEx, run a SAAVR Report. If issues are operational, push back with data. Demand performance improvement before approving capital.
Operator Selection/Replacement
Considering a management change? SAAVR data shows whether current underperformance is operator-driven. If so, a new operator could improve results without any capital spend.
CapEx Prioritization
Limited renovation budget? IVOCOR ranks capital issues by sentiment impact. Invest in improvements that will move the needle on guest satisfaction and revenue.
Asset Protection
Monitor sentiment trends in real-time. Catch deterioration early—before it erodes your asset value. Hold operators accountable before problems compound.
What's One Wrong Renovation Worth?
A single misallocated lobby renovation can cost $3-5M. IVOCOR pays for itself by preventing one wrong capital decision.
Without IVOCOR
$5M renovation based on operator recommendation. RevPAR still underperforms because real issue was service quality.
-$5M Wasted CapitalWith IVOCOR
SAAVR Report shows 72% operational issues. Owner demands management changes. Performance improves. No renovation needed.
$5M SavedGet Independent Intelligence on Your Asset
Request a SAAVR Report for your property. Find out whether your challenges are capital or operational—before spending a dollar.
Request Property Analysis